Lexus Recalls Certain Model Year 2017 ES 350 Vehicles

June 29, 2017
PLANO, Texas, June 29, 2017 – Toyota Motor North America, Inc., announced that it is conducting a safety recall of certain Model Year 2017 Lexus ES 350 vehicles in the U.S.  Approximately 1,760 vehicles are involved.
 
The right-hand side tie rod assembly in the involved vehicles may not have been installed properly.  In some cases, over time: the driver may experience noise; the vehicle can drift to the left or right while driving; or the vehicle may experience a loss of steering control.  This can increase the risk of a crash.
 
For all involved vehicles, Lexus dealers will confirm that the right-hand side tie rod lock nut is properly tightened.  If the lock nut is loose, the dealer will replace the lock nut, the steering gear assembly, and the tie rod assembly with new ones at no cost to customers.  All known owners of the involved vehicles will receive a notification by first class mail starting in mid-July.
 
Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time.  For the most up-to-date Safety Recall information on Lexus, Toyota, and Scion customers should check their vehicle’s status by visiting http://www.toyota.com/recall and entering their Vehicle Identification Number (VIN).  Safety Recall inquiry by individual VIN is also available at the NHTSA site: safercar.gov/vin.  For any additional questions, customer support is also available by calling Toyota Customer Service at 1-800-331-4331 or Lexus Customer Service at 1-800-255-3987. 
 
Customer Contacts
For the most up-do-date recall information, customers should contact
Toyota Customer Service
1-800-331-4331


Lexus Customer Service
1-800-255-3987


Customers can also access current information on open safety recalls by entering their Vehicle Identification Number (VIN) at:
www.toyota.com/recall or
http://www.safercar.gov/
Media Contacts
Victor Vanov       859.801.2592

Brian Lyons         469.292.3573
 
Tags
voluntary recall lexus es 350

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